Data & Account Deletion

How to request deletion

Email privacy@aimlet.com with the subject line "Deletion request" and include: the app or service concerned, the email address or account identifier you used (if any), and whether you want deletion of everything or only specific data. If you have no account, tell us the app name and approximate install date and we will remove any diagnostic records we can associate with your request.

What gets deleted

• Any account record and profile data, where the app or service supports accounts.
• Enquiry and newsletter records, including your message history and subscription status.
• Diagnostic and analytics records associated with your account or device identifier.

What we may retain

• Invoicing and tax records, retained for seven years as required by Canadian law.
• Aggregated or de-identified statistics that can no longer identify you.
• Records we must keep to resolve a dispute, prevent fraud, or comply with a legal obligation.

Timeline

We acknowledge requests within five business days and complete them within 30 days. Backups are purged on their normal rotation, within 90 days at the outside.

In-app deletion

None of our currently published apps require an account, so there is no in-app account to delete. Clearing the app's storage or uninstalling removes locally stored content from your device. Per-app details are in each app privacy policy.